STAFFORD, VIRGINIA (Nov. 16, 2023) Hilldrup of Stafford, Virginia, was named 2023 UniGroup Member of the Year. UniGroup, the parent company of United Van Lines and Mayflower Transit, recognized the Virginia-based company out of more than 200 members at the Company’s virtual quarterly Shareholders meeting.
The Member of the Year award takes into consideration the standard measures of excellence such as on-time delivery, claims ratio and revenue growth. But, the award also includes factors such as network participation, support and engagement.
Hilldrup’s ability to excel in qualifying areas, embrace UniGroup technologies with high levels of adoption and collaborate within the network to assist and exceed customer expectations is a testament to their success. President of UniGroup Jason Mills acknowledges Hilldrup’s success by saying, “The Hilldrup team members across their United and Mayflower locations have achieved outstanding scores in the primary qualifying areas of customer satisfaction, quality and safety, and have high levels of adoption of our differentiated technology platforms.” He further adds, “They collaborate with UniGroup Home Office teams and are willing to go the extra mile to take care of customers. They are truly team players, often partnering in pilot programs and sharing feedback on key initiatives.”
One customer mentioned.
“My overall experience helped to make my relocation less stressful. Everyone I worked with throughout the move was professional, patient, knowledgeable and kind. This includes everyone I worked with over the phone to book and coordinate the move, in addition to those who packed up and delivered my things.”
Another customer stated.
“The staff arrived at our home and took precautions to protect the home (both outbound and inbound), and they were professional, kind and courteous. They were thorough and protected our belongings. Everything arrived at our new home in the same condition as it left our old home.”
The award was accepted by Hilldrup President and CEO Charles W. McDaniel. “Hilldrup has been a proud member of UniGroup for nearly six decades, during which time, we’ve grown and expanded thanks to their support and guidance, and in return, we’ve always sought to help the enterprise and our fellow UniGroup agents any way we can,” said Charles W. McDaniel, President and CEO of Hilldrup. “It’s an immense honor to receive this award, which recognizes the ways in which Hilldrup has successfully met our commitment to on-time delivery, low claims and high revenue. This award is truly a testament to all who ensure Hilldrup’s success.”
About Hilldrup
Hilldrup is a family-owned moving, storage, relocation and logistics company started in 1903. Today, Hilldrup is one of the largest and most honored agency groups in the entire industry, and operates facilities in Virginia, Maryland, North Carolina, South Carolina, Georgia and Florida with its corporate office in Stafford, Virginia. Hilldrup moves families and businesses domestically and internationally, in addition to offering logistics services to meet the needs of its clients, which includes Fortune 100 companies, federal government agencies and universities. For more information on Hilldrup’s services, please visit https://www.hilldrup.com/.
About UniGroup
UniGroup is a $1.5 billion transportation and relocation services company with headquarters in suburban St. Louis. In addition to household goods carriers United Van Lines and Mayflower Transit, logistics company UniGroup Logistics and international relocation provider UniGroup Worldwide Moving, UniGroup owns other subsidiaries providing goods and services to professional movers.
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